Website Privacy Policy
Effective date: July 16, 2026
Active Recovery Solutions, LLC (“Active Recovery Solutions,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, purchase a digital product, or use links to schedule or receive services.
1. Scope of This Policy
This policy applies to information collected through the Active Recovery Solutions website and related general business communications. It does not replace our HIPAA Notice of Privacy Practices. When a physical therapist-patient relationship is established and information is protected health information under applicable law, that information is also governed by our Notice of Privacy Practices and other applicable healthcare privacy requirements.
2. Information We May Collect
We may collect the following categories of information:
Contact information you voluntarily provide, such as your name, email address, telephone number, and the content of a general inquiry.
Scheduling, payment, intake, and service information submitted through PTEverywhere. PTEverywhere processes information under its own privacy terms and, where applicable, its Business Associate Agreement with healthcare providers.
Purchase information for digital programs or other services, including transaction status and the product or service purchased. Full payment card information is generally processed by the applicable payment processor and is not stored directly on our website.
Technical and usage information automatically generated when you visit the website, such as Internet Protocol address, browser type, device information, referring page, pages viewed, and approximate access time. Squarespace and its infrastructure may use cookies, server logs, and similar technologies to operate and secure the website.
Communications you send to us by email, telephone, social media, or other channels.
Please do not submit detailed medical histories, diagnoses, photographs of injuries, or other sensitive health information through a general website form, social media message, or ordinary email. Use the PTEverywhere patient portal or another communication method specifically approved by Active Recovery Solutions.
3. Analytics and Advertising Technologies
At the effective date of this policy, Active Recovery Solutions does not intentionally use Google Analytics or the Meta Pixel on the website. We may add analytics, advertising, or conversion-tracking tools in the future. If we do, this policy and any cookie notice will be updated as appropriate.
4. How We Use Information
To respond to questions and communicate about services.
To schedule appointments, process payments, deliver digital products, and provide requested services.
To maintain business, clinical, financial, and legal records.
To operate, secure, troubleshoot, and improve the website and services.
To send service-related messages, appointment information, and requested follow-up communications.
To comply with legal, licensing, professional, insurance, tax, and regulatory obligations.
To protect the rights, safety, privacy, and property of clients, Active Recovery Solutions, and others.
5. How We May Share Information
We do not sell or rent personal information. We may disclose information only as reasonably necessary to:
Service providers that support website hosting, scheduling, payment processing, electronic medical records, telehealth, email, document storage, or business operations.
Professional advisers such as attorneys, accountants, insurers, and compliance consultants.
Government agencies, licensing boards, courts, law enforcement, or other parties when required or permitted by law.
A successor organization in connection with a merger, sale, transfer, reorganization, or similar business transaction.
Other parties with your direction, authorization, or consent.
6. Cookies and Similar Technologies
The website may use cookies and similar technologies that are necessary for site functionality, security, performance, and user preferences. Your browser may allow you to block or delete cookies, but doing so may affect how portions of the website function.
7. Third-Party Services and Links
The website may link to or use third-party services, including Squarespace, PTEverywhere, payment processors, video-conferencing services, email providers, and social media platforms. Those third parties maintain their own privacy and security practices. Active Recovery Solutions is not responsible for the content or privacy practices of third-party websites that we do not control.
8. Email and Electronic Communications
Ordinary email and social media messaging may not be secure. Do not use those methods to send information you consider highly sensitive. When clinical or protected health information is involved, we may direct you to use a secure patient portal or another approved communication method.
9. Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain required business and healthcare records, resolve disputes, enforce agreements, and comply with law. We use reasonable administrative, technical, and physical safeguards, but no website, electronic transmission, or storage system can be guaranteed to be completely secure.
10. Children and Minors
The general website is not directed to children under 13. Active Recovery Solutions may provide services to clients under 18 only with the involvement and consent of a parent or legal guardian. A parent or legal guardian must complete required consent documents and attend any online movement assessment for a minor.
11. Your Choices and Requests
You may ask to update or correct general contact information, unsubscribe from optional marketing messages, or ask questions about this policy by contacting us. Requests involving protected health information are handled under our Notice of Privacy Practices and applicable law.
12. Changes to This Policy
We may update this policy from time to time. The revised policy will be posted with a new effective date. Your continued use of the website after an update means the revised policy applies to future use.
13. Contact Us
Active Recovery Solutions, LLC
4049 Ridge Road Medina, Ohio 44256
Email: vchmura@gmail.com